Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Processing time:

All orders are shipped within 24 to 48 hours of you placing the order using Purolator, Canada Post, USPS or UPS depending on your location and provider chosen.

Shipping time:

Typical delivery time frame is between 2-5 Business Days however; this may vary depending on your specific locations and your chosen shipping provider.

All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

Questions about the Shipping Policy should be sent to us at support@polarpal.ca.